“Compliance” (English compliance – compliance, agreement) – compliance with any internal or external requirements or standards.

The scope of responsibility of compliance includes combating corruption and fraud, legalization (laundering) of proceeds from crime, and the financing of terrorism. Compliance ensures that the Company’s activities comply with current legislation and internal regulations, establishes ethical standards of behavior for employees, etc.

The purpose of implementing the “Compliance” system is to form effective mechanisms for identifying and analyzing corruption-risk areas of activity, ensuring comprehensive protection of the Company from legal, economic, reputational, sanctions and other threats in accordance with the best international standards.

As part of the proactive reporting policy, in addition to internal channels for reporting facts of corruption, violations of the legislation of the Republic of Kazakhstan, unethical behavior or discrimination, an external centralized proactive reporting network managed by an independent operator has been introduced.